Shipping & Returns

No hidden fees. No fine print written by lawyers who've never owned a dog. Here's exactly what to expect when you order from BestDogMom.

Shipping

Where We Ship

We ship to the lower 48 states and Washington, DC. We can't ship to Alaska, Hawaii, US territories or outside the US yet.

Everything is printed in the United States.

How Long It Takes

Every item is printed on demand. It is made just for you, not pulled from a warehouse shelf. Here's the typical timeline:

  • Production: 2–5 business days
  • Shipping: 3–7 business days after production
  • Total door-to-door: 5–12 business days

You'll get a tracking number by email as soon as your order ships. If you're ordering multiple items, they may ship separately depending on which facility handles each product.

Shipping Cost

Free standard shipping on every order. No minimum purchase. No code needed. Because adding $8 shipping to a $25 tee is the kind of math that ruins everyone's day.

Returns & Refunds

Everything is printed to order, so we can't take back an item that arrived exactly as ordered, including a size or color that didn't work out. If it arrives damaged, defective, misprinted or wrong, tell us within 30 days of delivery with a photo and we'll replace it or refund you, free. Nothing needs to be sent back.

The full policy is on our Returns & Refunds page.

Questions?

Contact us any time. We typically respond within 24 hours . faster if we're not at the dog park.